Forum Discussion

saferad's avatar
saferad
Member
3 years ago

invalid email addresses

I am unable to email invoices to one of our clients - I am receiving an error the client email is invalid.  email is correct and has been used on old version on myob prior to migration.

 

1 Reply

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi saferad,

     

    Thanks for reaching out.

     

    I have only seen this error when the email does not exist. If the error is persisting and the email is correct, I would ensure there has not been a space entered anywhere in the email (usually at the start or end of the email address).

     

    Let me know how you get on. 

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