Dear Team,
When i check the stock on hand from the inventory report I find that some of the items have different stock on hand in inventory register report and inventory list report. It should be a system error. Can you correct the problem for me?
Thank you
Regards,
Sam Liang
Hi SamLIANG,
The difference in stock on hand between the Inventory Register and the Inventory List reports is usually due to timing or how the reports pull data. The inventory Register shows transactions affecting stock levels, while the Inventory List is more of a snapshot of current quantities.
If you notice any major discrepancies, try running both reports for the same date and checking for any backdated or future-dated transactions. Here's a link to guide you: Reviewing your inventory information.
If you still need help with this, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
Hi Sai,
We have run the report in the same date , but the problem is still there.
Sam
