Kiwi saver contribution refund

Question

Morning, we have a new employee who provided an opt out of KS form in his employment pack. As required he was auto enrolled (I intended to opt him out after the mandatory 14+ days), the first deduction was made on day 8 of employment however on day 10 of employment I received a savings suspension notice for him from IRD.

By my error a further deduction was made on day 16 of his employment I have refunded this as a non taxable earning in our last pay run and edited my PAYE IRD submission.

My problem is now my MYOB pay run items and my PAYE on IRD and different will this be an issue going forward.

(NOTE: I did call IRD to see what takes priority a) the opt out form or b) the letter from IRD, she advised its most likely the IRD letter however I should opt him out anyway and they will let me know what to do from there.)

isaiah_c · Answer

Hi AdminGBMP,
&nbsp;
In this case, the best thing to do is head into the employee's profile and opt them out of KiwiSaver until you get further confirmation or instructions from IRD. This helps keep things clean and avoids any future mismatches between what MYOB processes and what IRD is expecting in terms of contributions.
&nbsp;
Once IRD gives the all-clear or confirms the situation, you can update things again if needed. Better to keep everything aligned from the start so it doesn't cause issues down the line.
&nbsp;
If you still need a hand with any of this, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
&nbsp;
Regards,
Sai

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Kiwi saver contribution refund

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