MYOB Business payroll error
Hi all, I was asked to process the payout for someone who wanted to cash in a Day in Lieu. Unfortunately after I had done everything and filed with the IRD I realized I had not manually over-ridden the tax rate and he had been taxed at the incorrect rate (he's on 39% and was only taxed 12.16%) I had to redo the process and calculated the correct amount before he was actually paid out but that meant a second filing to the IRD and even worse, the loss of an additional Day in Lieu from his record for the employee. I need to get it back!
How do I cancel all my errors? Is it possible to delete the original payrun or do I need to manually add another DiL on to his record and go onto the IRD website and delete the transaction which was uploaded earlier today?
Will this all have any effect on our financial records if I just delete?
Thanks in advance for any and all help received!! I need a holiday :-(
Cheers Heather
Hi HethBennett,
Everybody deserves a break, and payroll issues popping up can add some stress to the mix, but don’t worry—you’ve got this. Here’s the plan: start by removing all the pay runs you’ve already processed. Doing that will take care of any DIL deductions made at the wrong tax rate. Once that’s all cleared up, double-check that the correct tax rate is in place, and then create a one-off pay run to reissue the DIL for the employee, making sure everything is recorded properly this time around. For more info, check out this link.
After that, you'll need to address the initial submission with the IRD, either by calling them or logging into myIR to delete or correct those transactions yourself.
Cheers,
Princess
