Payroll YTD Finalisation - reports not matching

Question

I am having trouble finalising the YTD verification report. As Payroll register and Payroll activity reports aren't matching. I stupidly have processed the first pay of the new payroll year.

I have contacted The support team multiple times via the web, as the help page has suggested, not one request has been answered.

I'm desperate for any help at this point.

jemar_c · Answer

HI RenaeMac,
&nbsp;
Thanks for your post and I understand that the Payroll register and Payroll activity do not match. No worries, I highly suggest you to check this thread as it has the workaround to fix the same issue that you have.
&nbsp;
Feel free to write a post if you need further assistance.
&nbsp;
Cheers,
Jem

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Payroll YTD Finalisation - reports not matching

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