Hi. On my Aged Receivables (Summary) it is showing some customers with .01, .05, and .18 cents outstanding on their account.
If I go into Sales - Receive Payments there is nothing showing. Even if I did a credit there is nothing to credit it against.
Presumably these are rounding inconsistencies. I have gone into the actual invoice they are meant to relate to but it doesn't show that there is anything owing on it.
Would you have any advice please.
Thank you.
Annette
Hi AKD
While the invoice shows nothing owing, click the History button on one of the affected invoices - see if this screen has a balance. If yes, are you using multi currency? This seems to happen quite a bit with multi currency files. When the payment is converted, there is a rounding error (usually 1 cent) which causes the issue.
Let us know what you find on the History screen - this may help identify cause and possibly a solution.
Regards
Gavin
Thank you Gavin.
Yes we are using multi-currency and it does show in the history of the invoice.
By coincidence, we also have the same issue purchases, for a company we pay in US$.
