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MichelleS_ECO's avatar
MichelleS_ECO
Trusted Cover User
3 years ago

Analyse Purchases [Supplier] Report - errors

Hello

I note that this issue has been previously raised (October 2020) but the same problem exists.

Basically the above mentioned report does not reflect the the actual bills raised for the month, this is an interminent issue but one that creates a frustration when it occurs and it has occured enough times for me to now look to seeking an in-product fix up.

I trust that this can be resolved soon.

Thank you

Michelle

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  • Hi MichelleS_ECO 

     

    As has been indicated on Analyse Purchases Supplier Report Incorrect, we have identified an error relating to the card history that can have a flow on impact certain reports like the Analyse Purchase [Supplier] reports. This particular situation will still occur in AccountRight 2022.10 (which is the latest version at the time of posting). We have no further information we can supply at this time for a product resolution.

  • MichelleS_ECO's avatar
    MichelleS_ECO
    Trusted Cover User
    3 years ago

    Hi Steve_M

    Thank you for your quick response.

    However over a two year wait for a resolution seems tardy to me.

    Is there some other forum that this needs to be addressed in?

    Thank you.

    Michelle