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TracyM1's avatar
TracyM1
Member
5 years ago
Solved

Blank lines on address field on printed Invoices

Hi All,

 

When I print an Invoice that has a PO Box, it is leaving the next line before the suburb blank but doesn't do it for street addresses. The fields are large enough & neither address goes over two lines. I have tried moving the address around in the card file as well with no luck. Hope someone can help. Thanks

  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi TracyM1 , one possible cause is that when the PO Box is typed in, the user has pressed Enter at the end of the line, creating a new (blank) line. If you edit the address and click into the address field, a second line may be visible. Click again on that line then press backspace to remove it. 

     

    Typing the street address may have been done correctly. 

2 Replies

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  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    5 years ago

    Hi TracyM1 , one possible cause is that when the PO Box is typed in, the user has pressed Enter at the end of the line, creating a new (blank) line. If you edit the address and click into the address field, a second line may be visible. Click again on that line then press backspace to remove it. 

     

    Typing the street address may have been done correctly. 

  • TracyM1's avatar
    TracyM1
    Member
    5 years ago

    Hi Mike_James,

     

    That was what the issue was. Thank you very much for your help

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