In line with the same requests over the past 3 years, may we have either:
1. the ability to pass on BPAY merchant fees to clients on invoices, just like with MASTERCARD and VISA; and/or
2. the abilitiy to switch off BPAY as a payment option (right now it is lumped in with Mastercard and VISA.
This 'feature' is a huge hindance to offering online payments.
Best regards
Vincent
PS why have MYOB ignored the many requests to fix this BPAY scam
I'm in 100% agreement! This makes no sense whatsoever!! We would use MYOB online payments if either we could pass on the fee or exclude BPAY. What are MYOB thinking??? Such a shame.... :(:(:
PLEASE MYOB ADDRESS THIS ISSUE!!!
Hi Vincent-J,
Thanks for your post and feedback on this. This is something that has been raised and passed on to our product teams however we don't have any further information on this.
If you wish to offer additional feedback on this, you're welcome to do so via the Feedback & Complaints channel on our Contact us page.
We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options.
*Edited 30/07 with new information below in bold
The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails & in product messaging to inform you of this change.
Cheers, Amanda.
