Good Morning
I am trying to convert a received item to a bill but keep application timed out error and being logged off.
The item has a value and the Buy, Sell and Inventory boxes are all checked.
I thought I would try to process it via MYOB cloud instead of my PC and received this error
Request ID: 8ee1a1f7-f670-45d2-aa7e-5ca9a992ad34.
Can someone please help out?
Thanks
Ann Brinck
Hi annbrinck
Thank you for your post. The system may incorrectly throw an AccountIdNull or AccountNull message if an item is marked "I Buy" and "I Inventory" thereby preventing the transaction from being recorded. In order to resolve it, please follow the steps given below as a workaround:
If you continue to get the error, please send the whole error message.
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
