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pbarrett's avatar
pbarrett
User
3 years ago

Customer Credit Incorrect Inventory Cost

Using AccountRight Plus


When you return a product back into stock via a customer credit adjustment, the product gets returned back into stock with the incorrect value ( Cost plus GST).

 

I have seen a number of threads re same issue.

 

Has MYOB come up with a solution?

 

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  • AndrewStephen's avatar
    AndrewStephen
    Valued Cover User
    3 years ago

    Hi pbarrett 

     

    It gets even worse. If there is no stock at the time of the item being returned, the item is returned with a cost of $0.00

     

    MYOB don't seem to have any interest in fixing these issues.

     

     

    • pbarrett's avatar
      pbarrett
      User
      3 years ago

      Hi

       

      Are you meaning when you do a supplier credit, I know thats an issue too