Forum Discussion

Rod4's avatar
2 years ago

customer list

Hi When I search CUSTOMERS through the sales/invoices screen in the online MYOB app, my customer list only goes as far as L, they are not found and drop down box only goes as far as L... also

If I use SEARCH and search for customer account - it finds it?

Why are we limited to only a certain amount of customer cards from the drop down box

  • Sean_DC's avatar
    Sean_DC
    Former Staff

    Hi Rod4 

     

    Welcome to the Community Forum. I'm glad to assist you with this.

     

    Depending on the number of your contacts you have when you're using MYOB Business, the dropdown box or selection list may not load the full list. However, you should be able to still type in the name or the first few characters of the name for it to appear. If it's still not showing after typing in the name, you may have to check if that customer is set as inactive.

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.