Forum Discussion

EllieK's avatar
EllieK
Contributing Cover User
2 years ago

Customer Notes

Since the latest update, I am unable to add a new Customer Note.  I can add all the information I want to but when I click on save the purple circle keeps spinning with the word 'Loading' but it hangs there.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi EllieK, 

     

    Thank you for your post. 

     

    For me to assist may I ask for a screenshot of the loading screen that does not go through and error messages if there are any?

     

    I am looking forward to your reply. If you have any information to add or any questions feel free to include it in your next reply. 

     

    Cheers, 

    Genreve

    • EllieK's avatar
      EllieK
      Contributing Cover User
      2 years ago

      Hi,

      As of yesterday it now works!  I've done nothing different so don't know why but the problem has now resolved.  Many thanks.

      • Hannah_V's avatar
        Hannah_V
        MYOB Staff
        2 years ago

        Hi, EllieK thank you for letting us know.

        Please don't hesitate to reach out if you need help!

         

        Regards,

        Hannah