Forum Discussion

LouP22's avatar
3 years ago

Emails Bouncing

Hi,

 

We are all of a sudden having invoices bouncing back, happening for more then one customer.

 

"Sorry, email delivery was unsuccessful."  Diagnostic-Code: rejected

 

Customers have made no changes at their end...

  • Hi LouP22 


    Apologies for the delay in response.


    If the issue is still happening, please ensure that the customers have whitelisted noreply@apps.myob.com and if it's already done, send us at least 2 impacted email addresses by Private message so we can check if they are blacklisted on our end.