Entering Hyperlinks on Invoices

Hi, Links work on our invoices.

I think the difference is if you use the "Send to disk" option rather than "print to PDF". If you're using a print to pdf 'printer' then it's really turning it into an image rather than an editable/linkable document. I don't know the technical terms for all that (obviously :smileyvery-happy: ) but I know the links are working on our invoices.

Both methods create a pdf but send to disk should keep the link as a link.

Thanks for this, however, its still not working.  Did you put the link in as text as its not coming up on the formating as a hyperlink, its just text.  I tried "send to disk" no success.  I am not able to cut and past the hyperlink into the invoice - looks  like I am doing something wrong

Hmm. Sorry it wasn't that simple. 

I'm pretty sure ours is just in a normal text box. However, it is in a separate box all of its own with no other text, so maybe that makes the pdf program read it as a link?

So instead of saying "click here www.websiteaddress.com.au" in the text box, we have it split into "click here" and "www.websiteaddress.com.au".

That's the only other suggestion I have, sorry. And you might have tried it already. This is what ours looks like in the customise forms window.

Good luck!

Hi

Thanks for all of this but that is exactly how I have entered it on the bottom of a service invoice.  Two text boxes

No idea what I am doing wrong.  I have received the hyper link in an email and that works but have tried copy and paste into myob invoice and also typing it all in but neither work

Any more suggestions

thanks

Elise

Hi Elisem 

Thanks for your post. Could you try to use a different pdf writer to save the invoice as a pdf, or use a different pdf programme to open the invoice? 

HI

thanks for response.  I am just trying to email it out of myob. Have not saved it as a pdf.  Still not working.  

Have tried saving it to disk and sending it to email - none of these suggestions work.

Any more ideas appreciated

elise

Hi Elisem 

What are the exact steps you are taking? If you send an email out of MYOB to yourself and you open the PDF - I would still recommend trying to open the PDF with a different pdf viewer as that could be the issue.

The hyperlink works when I do the following:

• Send email out of AccountRight - either via the invoice or via email invoices -making sure to have the right form selected.
• Go to your email and click on the attachment - if you preview the file, the hyperlink won't work. Try opening this via your browser or a pdf viewer such as Adobe.

If this is not working for you, please describe the steps you are taking, the programmes you are using and ideally some screenshots.

Hi

I have managed to get it to work.  Very messy

It only works if I send it to disk, have to save it and then email.  I don't seem to be able to email it straight from myob

appreciate all the feedback I received