How to change the default email that MYOB uses to send invoices

Question

Hello,&nbsp;I am using the latest version of MYOB AccountRight (online), and Microsoft Office Professional Plus 2019 Outlook as my email client.&nbsp;I am attemting to change the default email address from which invoice/statements are sent in the MYOB platform.&nbsp;I have chosen file-&gt; Account Settings&nbsp;The email address that is set as default is not the email address from which invoices are being sent.&nbsp;I have checked and double checked this.&nbsp;The attached screen shot shows the first email address (scribbled out) as the default email address.&nbsp;The email address convered in yellow, is the address that emails are being sent from.&nbsp;&nbsp;If anybody could give me some advice I would greatly appreciate it.&nbsp;Thank you.

earl_hd · Answer

Hi sonia_d,Thanks for your detailed post, and my apologies for the late response. If your emails are sent through Microsoft Outlook, the emails will be sent from whichever email address has been set as the default in Outlook. See&nbsp;Sending emails using Microsoft Outlook&nbsp;for information on setting your default email address.&nbsp;
Emails sent directly from AccountRight are sent from an&nbsp;@apps.myob.com&nbsp;email address which cannot be changed. But you can set your&nbsp;reply-to&nbsp;email address as described in&nbsp;Set up AccountRight to send emails.
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Please see this help article for more information about: Setting default email delivery methods
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If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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Regards,Earl

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How to change the default email that MYOB uses to send invoices

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