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TheRob's avatar
TheRob
Trusted User
3 years ago

Is there a way I can get MYOB to send Outlook emails from my desired account?

I often work from my home office but when I send Outlook emails from there it sends them from my personal email address instead of the business email addres. I've tried changing the Outlook default and re-launching Outlook but that won't work either. Is there a way to fix this?

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  • TheRob's avatar
    TheRob
    Trusted User
    3 years ago

    Hi,

    Nothing has changed so I haven't bothered trying again. I simply don't know how to fix. How do I get the version of Outlook that will work?

  • Albare's avatar
    Albare
    Trusted Cover User
    3 years ago

    Do you access your Outlook through a web browser or do you click on an icon on your desktop and open the program this way?

     

    If you login into your Microsooft Account you should find under "Services & subscriptions" tab the option to Install Office premium apps on your PC or Mac.

  • TheRob's avatar
    TheRob
    Trusted User
    3 years ago

    I am using a pc desktop version of outlook on my PC which is an automatically updated Outlook on an annual subscription. The last time i looked (see an earlier post) was version:

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20166) 32-bit on a 64 bit PC. Its probably a later version by now. And as per my earlier post it is showing up as an app but i dont know where to get a version that will work the way you say it should with myob.

  • Albare's avatar
    Albare
    Trusted Cover User
    3 years ago

    I see you have the appropriate email account set as default, under Data Files is the associated data file for this email account also set as default?