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skskinner's avatar
skskinner
Member
3 years ago

Out of Balance Amount in Payables

Hi

 

Out client uses Accountright

There payables has been out of balance since 2015 and they want to clear it

Is ther any way of fixing this as they are unable to correct an old invoice that has been rolled over nad purged without restoring an old back up

They know what invoice etc it is that has caused this

 

Thank you and kind regards

 

Sarah 

1 Reply

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  • Hi skskinner 

     

    Create a debit or credit invoice for the supplier and then use Apply to Purchase from the Returns & Debits tab of the Purchase Register. I'm sure how to do this exactly is covered in the Support section

     

    Regards

    Gavin

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