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Fiona_WS's avatar
Fiona_WS
Experienced Cover User
4 years ago
Solved

purchases entered using service layout not showing in the General Ledger[Detail] report

Some of the purchases were posted using service layout to purchase account.  When I run General Ledger [Detail] report for this purchase account, these purchases are not listed, it only lists the entries that used Item Layout.  Why is this so and how can I get these entries included please.

 

Kind regards,

Sally

  • Hi Fiona_WS 

     

    Sorry to see that no one has replied to you yet. The General ledger reports display all transactions posted to the selected account(s) in the filtered period regardless of transaction type, as such I would expect the service purchases to be listed.

     

    If you're still having problems with this please feel free to send me screenshots of the General ledger report and a missing purchase transaction by private message.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Hi Fiona_WS 

     

    Sorry to see that no one has replied to you yet. The General ledger reports display all transactions posted to the selected account(s) in the filtered period regardless of transaction type, as such I would expect the service purchases to be listed.

     

    If you're still having problems with this please feel free to send me screenshots of the General ledger report and a missing purchase transaction by private message.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.