Purchases report not listing all data

Hello 

I am using Accountright AU 2025.11.0 just downloaded.

I notice that in the Aged Payables Summary Report ( accounts payable) that if a creditor has a bill for say $100 and also a credit for $100 then that creditor is not listed on the report. Observing both numbers in the report is necessary as the credit maybe in dispute but the $100 owing still needs to be paid.

How do I fix this as it is a very problematic error.?

If your answer is tick "Include zero balances" then that is not an acceptable solution as the report then lists the thousands of suppliers used over the last 25 years, thus hiding the data that should be easily seen. If using the Aged Payables Detail Report, "Include zero balances" will jam up the PC so you have to shut down MYOB. 

Thanks

Chris