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q_man_snowflake's avatar
q_man_snowflake
Experienced User
2 months ago

Reconciled Purchase Order disappeared from MYOB

Morning

Today I opened a paid, reconciled purchase order to find it doesn't exist in Purchase Register. So I opened Transaction Journal for the month of May, opened the payment and clicked on the order I was searching to find it opened an unrelated order from 2019 which was another client in a different currency.

 

Can you please help locate or explain what has happened.

 

Thanks.

2 Replies

  • Recommend to raise a ticket with support to check your datafile.
    To raise a ticket, select open web browser, open your file and under the file name select 'my account'
    select lodge a support ticket in purple