Recurring Schedule Information Alerts not changing alert name

AccountRight Desktop

Recurring Transactions List>Edit Schedule>Alerts

I change the alerts>user from myself to another staff member.  Click OK.

Head back in and it is still displaying that the alert is reminding me even though it has actually changed to the other user.

Can you advise if this is a bug or how this can be fixed?

This has been happening since we moved from AR Enterprise to Plus in August.

1. Open Edit Schedule

2. Make change and click OK

3. Open Edit Schedule again - is displaying original user again - although the change has worked but is just not displaying changed user.

This doesn't update if I close the page and re-open or log off and back on again either