REFUNDS - OVERPAYMENT OF SUPPPLIER INVOICE

Hi JANELLE 

Thanks for your post. The following Help Articles have detailed information and instructions for handling supplier refunds:

Supplier overpayments and double payments

Settling supplier debits

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Hi Tracey,

How does this work when it is Bpay?

Regards

Janelle

Hi JANELLE 

Can you give me more information on what you mean, eg fees, entering the payment method, matching the refund?

Hi Tracey,

When making payments through BPAY.  ie:  Origin Energy can only be paid via BPay, this one I double paid and have receieved a refund back on the overpayment.  So how do you address payments in MYOB through Bpay and then if you have overpaid like I have receive the refund back in.

Many thanks

Janelle

Hi JANELLE 

Thanks for that information. The method you use to pay the bill doesn't have any impact on the transactions you need to record in AccountRight to reflect the overpayment and refund.

What does affect how you record the overpayment and refund is how the original payment was recorded.

For example, if you entered the Origin energy bill through Purchases>>Enter Purchases and Pay Bills you would follow the steps in the previously linked Help Articles.

If you recorded a Spend money transaction - record a Receive money transaction for the refunded amount allocated to the same expense account as the Spend money.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Hi Tracey,

How does that affect GST when you are receiving in against an expense?

Janelle

Hi JANELLE 

Apologies for the delay in getting back to you. The original transaction (second payment) and the Receive money  transaction (refund) clear each out other, including the GST amounts.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.