Hi There
we have one customer whos invocies are not being sent, i have asked them to check they havent blocked our email or something along those lines but unfortunatly its still being rejected and nothing has changed at either end so must be something in the backend of MYOB.
the code is "Rejected"
can anyone help please
Hi Ebob,
Thank you so much for your post and for the detailed information. I'm sorry to hear that you were having issues when sending emails and thank you for the screenshot. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response.
I've sent you a private message to gather more information to resolve this issue.
Looking forward to hearing from you soon!
Regards,
Earl
