4 years ago
sales
Hello I have just realised that sales are still showing as open in the sales register
Even after I have Paid them off and reconciled them and completed the against the Bank Statement, this is for Nov Dec and Jan
Hello I have just realised that sales are still showing as open in the sales register
Even after I have Paid them off and reconciled them and completed the against the Bank Statement, this is for Nov Dec and Jan
Hi jimbo01
This is odd - do you use multi currency? I have seen multi currency files that have a rounding issue in the backup and when a payment is applied, there is still 0.01 owing on the invoice (due to the rounding error on conversion). Open an invoice and click the History button - check balance and check if payments have been recorded. If no payments, these were likely entered into a different copy of the file. If payments are recorded and balance is 0.01, you will need to refer these to MYOB for fixing. If none of the above, post a screenshot of what you see on the History screen - hide any private/confidential details.
Regards
Gavin
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