Forum Discussion

jimbo01's avatar
4 years ago

sales

Hello I have just realised that sales are still showing as open in the sales register

Even after I have Paid them off and  reconciled them and completed the against the Bank Statement, this is for Nov Dec and Jan 

1 Reply

Replies have been turned off for this discussion
  • Hi jimbo01 

     

    This is odd - do you use multi currency? I have seen multi currency files that have a rounding issue in the backup and when a payment is applied, there is still 0.01 owing on the invoice (due to the rounding error on conversion). Open an invoice and click the History button - check balance and check if payments have been recorded. If no payments, these were likely entered into a different copy of the file. If payments are recorded and balance is 0.01, you will need to refer these to MYOB for fixing. If none of the above, post a screenshot of what you see on the History screen - hide any private/confidential details.

     

    Regards

    Gavin