Forum Discussion

JessS's avatar
JessS
Experienced Cover User
4 years ago

Supplier Deposits - Order to Invoice

Recently we paid a deposit to a supplier.  I recorded the full amount as an ORDER and applied the desposit which was half of the full amount.  Now we have just received the invoice and paid the remainder of the amount. I have converted the order to an invoice and then paid the remainder in pay bills.

 

However, now when i go to that company card and look at the transactions, the total debits and credits dont match and are out by the amount of the deposit.

 

I am not sure what went wrong or how this is to be fixed?

 

 

1 Reply

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    Hi Jess.

     

    Not sure what went wrong but try this

     

    First check the deposit transaction to see that it was allocated to the order - it may have been processed differently. 

     

    Delete the deposit transaction and then reenter against the invoice

     

    Ensure that transaction is reconciled in your bank afterwards

     

    Hope this helps

     

    Lisa

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