Forum Discussion

pen's avatar
pen
Contributing Cover User
3 years ago

Unable to connect to print/email invoices

Hi, I have had this problem before and came to the Forum and the solution worked, which was to back up and then reload back up onto the desktop and then open the print/email invoices tab and then send all the invoices from here, then back up again and put the file back in the cloud. I have done this and cleared, then I can open it and if I just import one invoice, it locks it up and I can't open the print/email invoice. I need to send over 150 invoices a day, to send them individually is not an option. Can you please help me? Thanks, Penny 

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi pen 

     

    Thank you for your post. I can see that you have since been in touch with our phone support team, who suggested emailing it through the web browser.

     

    Please let us know if you require further assistance.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.