Forum Discussion

IreneRSA's avatar
IreneRSA
Experienced Cover User
3 years ago

ABN Error STP Finalisation

Hello,

 

My STP finalisation for 2023 is failing because the ABN doesn't match the ATO - see attached screenshot.

Is it just because of the spaces? I'm not sure how to fix this as MYOB automatically put the spaces in when entering the ABN details?

Any ideas?

1 Reply

Replies have been turned off for this discussion
  • ElleriO's avatar
    ElleriO
    Contributing User
    3 years ago

    Hello Irene and all other MYOB users

     

    Our great accountant has come up with a quick fix.  We had some 871 staff to upload to the ATO and tried all Friday and the weekend to process them and we could not get it to work.

     

    SO our accountant suggested that we uploaded in smaller batches and it worked.  Maybe MYOB should look at advising users that if your staff data base is too large you need to submit in batches.

     

    Good luck with this as mentioned it worked for us but took a long time.

     

    Regards Mona

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.