Forum Discussion

HeroSushi's avatar
HeroSushi
Member
7 months ago

Annual Leave Reappears After Reactivating Terminated Employee

I’m reaching out regarding an issue we’ve encountered with the payroll system related to terminated employees and their annual leave balances.

After processing the final pay for a terminated employee — including full payment of any accrued annual leave — we entered their termination date and marked them as inactive. At the time of deactivation, we confirmed that their leave balance was correctly reduced to 0 hours.

However, when we needed to reactivate the employee to review some records, we cleared the termination date and set their status back to active. Unexpectedly, their previously paid-out annual leave hours reappeared in their leave balance.

This is causing confusion, as it appears the leave was never paid out — even though it was fully processed at termination.

Is there a way to ensure that once an employee is terminated and their leave is paid out, reactivating them will not repopulate their leave balance? We would like the leave balance to remain at zero to reflect the accurate final payout.

Thank you for your assistance.

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hey HeroSushi,

     

    Nice work on getting the termination and leave payout spot-on. What you’re seeing with the reappearing leave balance after reactivating your former employee can throw you for a loop. This is common when someone's made inactive then brought back. Entitlement balances like annual leave sometimes pop back up as if they weren’t paid out. No worries though, this can be fix up for you so everything reflects the correct final payout. Make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount, so they can help you. 

     

    Cheers,

    Doreen