As per helpdesk support notification regarding Suncorp super merging with Brighter super - as noted in support instructions Brighter Super Optimiser is to be added however this superfund USI is not showing in registered superfunds list.
Does anyone know how to add this superfund to the registered list?
I have spoken to Brighter Super and they have advised the USI number provided by MYOB is not active yet - hence we are not able to see in drop down list.
We will not be able to remit staff super who are currently with Suncorp Super until after 1st June when this new USI will become available
I am having the same problem, it is not on the list as per the MYOB notification
Hopefully a moderator will advise path forward ASAP as we need to remit our monthly super; if no response soon we will have to remit without the staff that have this particular superfund listed for their super contributions.
Thanks!
Hi everyone,
Thanks for posting. We appreciate your patience and understanding about this. We have posted an update regarding the changes of this fund (Suncorp Brighter Super) to Brighter Superfund Optimiser. Kindly refer to this recent Community Forum post : Superfund changes, that has detailed information about this matter.
Cheers,
Princess
Hi Brauer
Thank you so much for your post. You can try to add it now, our back end have already update the system and the updated fund name would show up now.
Feel free to send me a private message if you have issue.
Regards,
Earl
