CHANGE HOURS TO DAYS IN PAYROLL

Hi jimmyjames,

Thank you so much for your post.

If you've configured an employee using hours instead of days, or vice versa, you may notice that their pay rate appears as "greyed out." This occurs when annual leave, utilizing the Annual Leave Rate, has been processed for that employee.
 

To resolve this, Payroll needs to set the Annual Leave Rate consistently, aligning it with the employee's setup for either hours or days. This will ensure accuracy in their pay structure. Please see this help article for more information: Changing an employee's pay rate from hours to days or days to hours

Feel free to post again, we're happy to help!
Regards,
Earl 

Hi jimmyjames,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl