We had a casual employee termination in last financial year, just noticed ATO reporting shows as accepted with error which refers to the termination not being notified. The employee has since returned. How do I correct this , if I terminate the employee in the card will I lose records/entitlements etc?
Hi DJB-Page,
Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
Regarding this, may we ask for a screenshot of the exact error given by the ATO so that we can provide you with the accurate resolution and steps to fix this error. Please note to hide any important details on the screenshot before posting it here in the forum.
We will be waiting for your response.
Cheers,
Shella
Hi
This is the error message. I followed the instructions given but got stuck when I tried to add the termination in the reporting section as he didn’t show on the list. I presume this is because we have re-employed him and his card is active with no termination? Will this cause problems if I leave this error as is?
Hi DJB-Page,
Thanks for the response.
We’re sorry to know that you’re getting an error message with your STP Payroll reports. Based on the provided ATO error code, these relate to terminated employees. We suggest going to STP reporting center>> Employee termination tab and make sure terminated employees have a termination reason and the date terminated is after the start date.
To update those details, redo the termination and undo it after to put the employee on active again.
Do let us know how it goes.
Cheers,
Shella
