Issue with Payroll

Question

Hi!&nbsp;I am using MYOB AcountRight 2023.4&nbsp;When I hit the record button in 'Process Payroll' it appears to be processing to the STP stage but then it just says $0.00 values for all payments.&nbsp; transaction is not recorded. I am using MYOB on the desktop and not on the server.&nbsp;Raj

doreen_p · Answer

Hi rajsura&nbsp;
&nbsp;
Thanks for your post and Welcome to MYOB Community Forum.
&nbsp;
When you click on record button from the pay run that you are processing then you reached the window of "Process Payments", if it shows zero there for the three payment method such as Cheques Recorded, Electronic Payments Recorded and Cash Payments Recorded. I highly suggest to check the previous where you can edit the wages of the employees making sure that there is a value for their net pay.&nbsp;
&nbsp;
Please let me know how it goes.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;
Best regards,Doreen

Forum Discussion

Issue with Payroll

Looking for something else?

Learn, solve, grow

Related content

Another Payroll issue

Log in issue

Login Issues

PAYROLL -Timesheet issue

Customised Reports - Issues

Payroll Linked Accounts Issue

payroll

Payroll