Long Service Leave not accruing on an hourly basis

Hi Mortisha,

Thanks for reaching out. 

Would you please be able to advise what you have ticked in the 'Exempt' window?

I will also leave the help article below that assists in the setup of entitlement categories in case you see something in there that may have been missed:

• To set up an Entitlement category

Let me know how you get on. 

Thank you Sam for reaching out. I have only ticked "leave without pay" and "overtime" etc in the exempt section, nothing that should affect the percentage calculations at all.  And there are only 2 employees that have various hours.  But I have tried different things within that one category, such as not ticking any exemption items, but to no avail.  

Hi Mortisha,

Thanks for confirming that. 

Could you please advise if these affected employees are set up as hourly, or salary, in their employee cards? (Employee card> Payroll Details>Personal details>Pay Basis?)

Dear Sam,

All of our employees are on an hourly pay basis

Cheers

Tania