Entitlements not Accruing

You have the Salary employees Accruals being entered as a 'per year' figure. Goto reports and run off an entitlements detailed report to check that you've not somehow ended up exceeding those annual hours already on some of the employees

Hi, Vikka 

Thanks for your post, and Welcome to MYOB Community Forum.

When an employee is not accruing an Annual Leave or Personal Leave, kindly check the Pay Basis of the employee if it's hourly or salary. If an employee is hourly, the Calculation Basis of the entitlement should be Equals [x] Percent of and if the employee is salary, the entitlement Calculation Basis should be Equals [x] Hours per. If your employees have different Pay Basis, they should also have separate Payroll Categories for entitlement as they will have a different Calculation Basis. For further information regarding this, kindly check The Help Article Leave and entitlements. 

Please let me know how it goes.

Best regards,

Doreen

Hi Doreen

Thank you for your reply.  We do have both hourly and salaried employees.  All the hourly employees are fine – their set up is working and yes, they have a separate entitlement.  It’s the salaried employees, all attached to the same entitlement, that I’m having issues with.  Some are accruing in the pays and others are not – I have to enter the accruals manually … some are missing the AL, some are missing PL, they are all accruing their RDOs correctly.  There are some employees who have all three entitlements accruing correctly.  It is an anomaly that I can’t understand as they are all set up the same.

Hi, Vikka 

Thanks for your prompt response.

If you could also attach a screenshot of how the Annual Leave and Personal Leave is set up for those employees who are not accruing Annual Leave and Personal Leave so I can look into it further. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen

Hi Doreen

Sorry for the delay in getting back to you.  The attachment shows the entitlement set ups which are the same for ALL full time employees.  In the list below the leave entitlements, you can see from the table that some staff are accumulating both entitlements properly and others only AL and others neither AL nor PL.  Not sure why this is the case when they are all attached to the same leave entitlements.

Hi Freman

Thank you so much for your suggestion. I had to transfer employees balances which were accruing in a different entitlement, across to these entitlements - therefore some employees appear to have accumulated more than necessary this year - this explains everything and you have put my mind at ease - at last an explanation!

Thank you so much :).

You are welcome.

So you've probably just now figured out that in some cases its not a good idea to 'Journal' entitlements with a nil pay run in your current financial year.

If you are going to do so (and it is good practice to be creating an audit trail) you should be able to actually run a NIL pay in the prior year these days (30/6/xx for example), but you'll likely have to go back into STP reporting to re-finalise the effected employees. Else you can do the adjustments in the employees' card, but there is no audit trail of this method.

I've been doing MYOB for 30 year and a 'partner' for 25+. For laughs -  my MYOB customer # is only 4 digits long and just about every time I ring them they ask for the rest of the numbers in my ID. LOL

Hi, Vikka 

Thanks for updating us about this.

We're glad to hear that the resolution provided by Freman was able to resolve your concern. Please feel free to post again if you require any further assistance. We are happy to assist.

Best regards,

Doreen