Forum Discussion

Vikka's avatar
Vikka
User
11 months ago
Solved

Entitlements not Accruing

Hi   I have moved all appropriate employees to certain entitlements that were already set up, for both AL and PL.  Unfortunately, only certain employees are accruing correctly each pay I generate e...
  • Earl_HD's avatar
    Earl_HD
    10 months ago

    Hi Vikka 

    Thank you so much for the screenshot . I really appreciate your patience and understanding about this issue and I do apologize for the delayed response.

    There are a couple of things to check if you have leave not accruing for one employee, but other employees are accruing the leave.

     

    Firstly, does the employee have the leave accrual ticked? This can be something easily overlooked as if this is unticked then the employee won’t accrue that leave.

     

    In addition, the setup of the entitlement needs to be checked compared to what wage categories the employee is getting paid on. So, if the setup of the entitlement is based off a percentage of Gross Hours, for the employee to accrue leave they need to be being paid on an hourly basis. If you have an employee on a salary basis, which is by default zero hours per pay, then the calculation basis equals a percentage of gross hours will not accrue leave for salaried employees. You can however use equals hours per pay period or equals user entered amount for both hourly and salaried employees.

     

    Alternatively, if that one employee gets paid on a specific wage category this may have been set as exempt in the setup of the leave accrual. As long as your entitlement is set to use a percentage of hours, you will have an exempt button on the entitlement which can let you select certain wage categories to exempt from the calculation of the entitlement accruing.

     

    Do let us know how you get on with this, 
    Regards,
    Earl

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi, Vikka 

 

Thanks for your post, and Welcome to MYOB Community Forum.

 

When an employee is not accruing an Annual Leave or Personal Leave, kindly check the Pay Basis of the employee if it's hourly or salary. If an employee is hourly, the Calculation Basis of the entitlement should be Equals [x] Percent of and if the employee is salary, the entitlement Calculation Basis should be Equals [x] Hours per. If your employees have different Pay Basis, they should also have separate Payroll Categories for entitlement as they will have a different Calculation Basis. For further information regarding this, kindly check The Help Article Leave and entitlements. 

 

Please let me know how it goes.

 

Best regards,

Doreen

  • Vikka's avatar
    Vikka
    User
    11 months ago

    Hi Doreen

     

    Thank you for your reply.  We do have both hourly and salaried employees.  All the hourly employees are fine – their set up is working and yes, they have a separate entitlement.  It’s the salaried employees, all attached to the same entitlement, that I’m having issues with.  Some are accruing in the pays and others are not – I have to enter the accruals manually … some are missing the AL, some are missing PL, they are all accruing their RDOs correctly.  There are some employees who have all three entitlements accruing correctly.  It is an anomaly that I can’t understand as they are all set up the same.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      11 months ago

      Hi, Vikka 

       

      Thanks for your prompt response.

       

      If you could also attach a screenshot of how the Annual Leave and Personal Leave is set up for those employees who are not accruing Annual Leave and Personal Leave so I can look into it further. Make sure to remove sensitive information before posting in the Forum.

       

      Best regards,

      Doreen

      • Vikka's avatar
        Vikka
        User
        10 months ago

        Hi Doreen

         

        Sorry for the delay in getting back to you.  The attachment shows the entitlement set ups which are the same for ALL full time employees.  In the list below the leave entitlements, you can see from the table that some staff are accumulating both entitlements properly and others only AL and others neither AL nor PL.  Not sure why this is the case when they are all attached to the same leave entitlements.