Forum Discussion

statewide123's avatar
statewide123
Cover User
4 months ago

New Employee not shaowing in Locations

why would an active employee not shown up in location for me to add to timesheets?

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hey statewide123,

     

    We’re aware this can still happen even when someone’s already added in MYOB Team. The best next step is to lodge a support case through My Account so we can pop your account on the list of affected users and keep you updated as soon as it’s sorted.

     

    Cheers,

    Doreen

  • So in the intrim what should I do? I need this employee to be able to access the app to clock in & out