I have six employees in payrolls all payments to employees are correct in MYOB however, the STP report has only five listed in the reports to the ATO. The staus of the reports say not sent.
How can I fix this.
Hi Jockmac
I'm sorry to see that no one has replied to you yet. If STP reports are not sent it means that you clicked Cancel at the declaration window or you're not added as a declarer. The Help Article, Send STP reports after processing payroll, has instructions to send those reports.
Each STP report overrides the previous one so if you have multiple to send, send the earliest pay period first and wait until that report is accepted before sending the next one. This will ensure the YTD amounts are updated in date order.
When a report is sent it includes all data from that pay run. This means that if an employee is included in the pay run they will be included in the STP report. The Help Article, View STP reports, has instructions for checking the data sent in STP reports.
Please let me know how you go.
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