Hi MYOB
Processed 1st pay Super in Myob for one of my Clients (I'm a Bookkeeper) It seemed to all go through OK and Payment came out of bank. but in Manage payments it's still showing Processing payment. Is there something else I missed doing.
Hi Jenny-Penny,
Thanks for posting. It usually takes around five business days for superannuation payments to be authorised, processed and received by super funds. However, delays can occur (such as payments being rejected due to data errors), so we recommend allowing up to 10 business days for your payment to process.
If your payment hasn't been completed after 10 business days, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
