Forum Discussion

SJBookkeeping's avatar
3 years ago

Pay Super Setup

Hi,

 

I am trying to set up Pay Super for a client and I keep getting an error message at the end once I have hit submit. I have tried over the last few days thinking it may of just been a glitch on that certain day, have also tried through web browser. All the details are completed and no other errors have come up.

 

Is this a known issue that is happening at the moment and how can I fix it? 

 

I get 'Whoops we've hit a snag!"

 

Customer serial number is: 

 

Removed the serial number for Privacy by MYOB Moderator ^CE

 

 

  • Hi SJBookkeeping 

     

    We have made some changes in relation to that account that should help with that process. We've also removed an application that was started from the system so you would be looking at starting that signup registration process afresh.

     

    Let us know how you get on and if you require further assistance.

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