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sal2107's avatar
sal2107
Trusted Cover User
4 years ago
Solved

Payroll reporting YTD verfication report showing $0 in gross payments (for Base Hourly for one employee

Hi, I have an employee who was terminated this year. I am not able to reconcile the Payroll Reporting YTD with the Payroll Register & Payroll Summary Reports in MYOB (which match and are correct). The YTD in Payroll Reporting is not picking up the Base Hourly payments for that one employee, all of his other payment types are correct. His Summary of Payments report is also not picking up the Gross Payments (base hourly).

The payroll category for Base Hourly in MYOB is set as Gross Payments.

The only difference for him is his termination status.

Any ideas will be appreciated :)

Thank you

 

 

  • Hi sal2107,

     

    Thanks for your post. 

     

    In this scenario, I would advise you to reactivate the employee and remove their termination date from their employee card and STP, then run a $0 Void pay/Update Event, which should pull through any figures that have been missed. Once the $0 Void pay/Update Event has been accepted, please compare the reports again. 

     

    Let me know how you get on, happy to assist further. 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi sal2107,

     

    Thanks for your post. 

     

    In this scenario, I would advise you to reactivate the employee and remove their termination date from their employee card and STP, then run a $0 Void pay/Update Event, which should pull through any figures that have been missed. Once the $0 Void pay/Update Event has been accepted, please compare the reports again. 

     

    Let me know how you get on, happy to assist further. 

  • sal2107's avatar
    sal2107
    Trusted Cover User
    3 years ago

    Hi Sam

    Thank you - your work-around worked!

    A little annoying to have to do it though, I'm glas I only had one employee with the issue.

    Thanks again

    Kind regards

    Sally