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booleroo's avatar
booleroo
Cover User
2 years ago

Payroll reporting

Hi it appears our payroll officer hit record payroll twice, due to timing out error showing, however the payroll recorded twice. She then went into transaction journal and deleted the second payroll. However, when going to report to the ATO, the report is showing the double payroll. Not sure what to do here as the superannuation file is only showing one entry as are other liability areas. I feel that the report to go to ATO will show double payg and double super. If I do a reverseal payroll ( I will have to enter everyone again in reverse) this will then record on the myob file in the super and other liability areas with a negative. How do I resolve this? Do I ring ATO before submitting?

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi booleroo,

    Thank you so much for your detailed post.

    If the payment has been processed twice, it will need to be deleted or reversed. Once the payroll is accurately reported in AccountRight, consider processing a $0 pay with the payment date set to the current date. This will help update the Year-to-Date (YTD) amounts through STP.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi 

    I would like to check if you're still having this issue? IF so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

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