Forum Discussion

Contributing User

3 years ago

Solved

Re: 1st Payrun of the year

Did you get a solution? I am the same with 140 staff!

Melisa_D
3 years ago
Hi ChantalW,

Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this.

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ChantalW
Contributing User
3 years ago
Can you please do the same for mine? This is a disaster! 2352
ChantalW
Contributing User
3 years ago
File id1
Melisa_D
Former Staff
3 years ago
Hi ChantalW,

Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this.
ChantalW
Contributing User
3 years ago
And also file number 2 please
ChantalW
Contributing User
3 years ago

Thanks 2352 and file 1 and file 2
Melisa_D
Former Staff
3 years ago
Hi ChantalW,

I've had the script run over both files.

Do let me know how it goes.
ChantalW
Contributing User
3 years ago
It seems to have worked for file 1 but has put file 2 into not responding.
And can you tell me please how to change it from quarterly to fortnightly? It has made quarterly the new default for payroll.
Melisa_D
Former Staff
3 years ago
Hi ChantalW,

Sorry for the delay in my response, did you still need assistance with this ? If you do, please let me know.

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