Forum Discussion

AliCat1's avatar
5 months ago

Reported amount doesn't match myob

I have the situation where my Payroll Register report is correct however my Payroll Activity Report has an extra payment showing for one employee.  How do I remove the extra payment  without reducing the final figure reported to the tax office?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi AliCat1

     

    It sounds like you've got a discrepancy between your Payroll Register and Payroll Activity Report for one employee. Here’s what you can do:

    • Firstly, try sending an update event to correct the figures. This should remove the extra payment without affecting your final figures reported to the tax office.

    If sending an update event doesn’t change the figures, you can process a separate pay run for the extra amount. Just make sure it falls within the affected payroll year. Keep in mind, this might affect your final figures reported to the ATO, so sending an update event first is your best bet. Just let me know if you need further assistance.

     

    Best regards,

    Doreen

    • Hi Doreen,

      Thank you for your reply, much appreciated.  I did what you suggested, ran the update however it didn't change the figures.  The difference between the payroll register amount and the payroll activity amount is exactly a weeks wages, so I know which employee it is.  I have tried to remove the extra amount however it does affect the reported amount, the reported amount is correct, myob activity amount is incorrect.  Any other suggestions?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there AliCat1

     

    Will it be the Payroll Activity that is incorrect? If so, then the reason of the incorrect is from the employee's pay history as the Payroll Activity figures came from the employee card. If you have not processed the first pay for the new payroll year, you'll need to identify which employee this impacts, then fix their pay history. If changes have been made, make sure to send an update event so that the correct figures shows up. You can check this link for more information. Let me know if you have further questions.

     

    Best regards,

    Doreen

  • Hi Doreen,  it turns out that a pay run had been reversed and then the reversal was reversed again!  That's why there is an extra amount in the payroll activity report but not in the payroll register report.  Any ideas on how to remove the extra amount from the activity report, ie wages, super and tax?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there AliCat1,

     

    If the incorrect figures are showing in the payroll activity report, it is likely due to the recorded pay runs. Since there is an extra amount, you can process a pay run with a negative amount to deduct the desired value from the report. Here's what you can do:

    1. Check the Payroll Activity Report and YTD Verification: Review these reports to determine the exact amount that needs to be deducted.
    2. Process a Pay Run with Negative Figures: Once you know the amount to be deducted, you can create a pay run with negative figures to adjust the balance.

    This approach should help correct the figures in your payroll activity report. If you need further assistance, feel free to reach out!

     

    Best regards,

    Doreen

     

    • Thank Doreen.  Will this affect the figures in the Payroll Register Report if I process the negative figures as they are correct?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there AliCat1,

     

    This will affect your payroll register report. But no worries; we can run a fix on your file if ever the said report is changed. In addition to that, you will need to check the payroll activity report first to see if the extra amount is negative or positive. This will then depend on the next step you take. Either reprocess a pay run or reverse it. You can check this link for more information.

     

    Best regards,

    Doreen