STP Reports don't match payroll summary etc
Hello All. Just subscribed to the STP payroll only programme.
I processed a wage payment for $5k- but it didn't go through to the ATO reporting bit.
After several hours on the Message Us online chat and double checking I had done everything correctly, I did a 'send update' for $0 and then did a second dummy run for $100 and it went through correctly.
The operator says I should process another payrun for the orginal amount, because it's now miraculously working.
However, my concern is that right now my payroll summary, activity and register reports show a wage total of $5100. I'm afraid if I do another pay run of the original amount of $5000 so that the ATO STP Reporting total is correct - then my reports will be overstating.
After almost five hours on the Message Us chat, I and whoever was on the other line have conceded that they don't understand why I am concerned about that my reports will show someone got paid $10100 dollars today ibut the ATO thinks it will be only $5100 and recommended I consult this forum for an answer.
Can anyone explain what the chat person couldn't?
