Supa credits
Hi
supa has been returend but with no deatils, how do i find the information on what funds didnt go through?
Forum Discussion
HI
why are supa payments showing up when they have already been paid?
Hi JcorpMelissa,
Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:
- Serial number
- Your full name and email address
- Date and amount of the superannuation payment that was returned
AFTER 1 HOUR ON HOLD - TECHINICAN HUNG UP
TODAY 1.5 HOURS ON HOLD AND YOUR SERVICE DEPARTMENT DONT KNOW THE ANSWER AS THEY ARE NOT TRAINED IN SUPA.
HOW DO YOU GET A RESPONSE TO A MASSIVE LACK OF INFORMATION?
YOUR PRIVATE MESSAGE REPLY HAS NO LINK
HOW LONG ARE YOU EXPECTED TO STAY ON THE PHONE TO HAVE A QUESTION ANSWERED.
\
\SUPA WAS PAID
THEN RETURNED
HOW DO YOU NOT GIVE A REPORT THAT THE SUPA DIDNT GO THROUGH?
\HOW DO YOU REPAY IF IT HAS ALREADY GONE THROUGH BUT NOT RECIEVED.
THIS IS NOT GOOD ENOUGH
WHY IS MYOB NOT PROVDING INFORMATION ON RETUREND FUNDS
Hi JcorpMelissa,
I'm sorry that you've had that experience.
In my message above the private message link is in purple and directs you to send through a direct message to myself, if this link is not working for you can you try this link. Once I have that information I can take a look into this for you.
