Super accrual

Hi DaveParsons 

Thank you so much for your post. I'd be happy to take a look at this for you. If you could reply to this tread with a screenshot  of the error message showing on the Pay Superannuation screen please. 

Regards,
Earl

Thanks Earl

There's no error message, I have forgotten to untick the SG on an employee who wasn't entitled to Super, so they appear in the pay superannuation screen when I'm paying the super. I'm wanting to know how I can reverse or cancel that transaction so it doesn't appear in that screen please

Cheers, Dave

Hi paul_Perich 

Here's how  to reverse the entire Pay Super transaction

 Go to the Payroll command centre and click Manage Payments.

 Click the zoom arrow to open the entire Pay Super transaction to be reversed.

 Go to the Edit menu and choose Reverse Pay Superannuation.

 Click OK to the confirmation message.

 Set the Date to when the payment was returned to your bank account.

 Click Record Reversal.

This help article will give you more information about: Reversing and reprocessing superannuation payments

Please do let me know how you go on this. 
Regards,
Earl

Hi Earl

Thanks for the prompt reply

I haven't actually paid the amount, I'm saying that when I select pay superannuation it comes up to be ticked as payable and i want to get rid of it from there, as super should not have been accrued on this staff member. We  haven't paid it nor do we want to pay it, I just want to clear it from the Pay Super field and cancel the accrual altogether if that makes sense?

Cheers

Dave

Hi paul_Perich 

If the transaction is still on the Pay super window. If not, the employee needs to have a pay super so they can process void pay with the only super amount but it should be negative. So that when you check their pay super window their will be a positive and negative amounts/value. If the boxes were both ticked, zero amount will show up.

Regards,
Earl