Forum Discussion

Marts1's avatar
2 years ago

Super Fund not listed

ING has changed to OneSuper from 30th November. The detail given for the new Super Fund being

OneSuper

USI  43905581638019

 

This actually came up when going into the MYOB portal, however when I go into the LIST > SUPERFUNDS, its not shown. When I go to NEW and then insert the Name or USI, there is No Fund listed..... It appears as MYOB hasnt updated this fund yet???

 

Please advise in case I am missing a step.

 

Cheers

4 Replies

  • Marts1's avatar
    Marts1
    2 years ago

    All good now.... Super Fund has been added in MYOB and now applied to employees....   Cheers

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Marts1,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

     

    It's likely that after the transition to One Super, the system might have been updated. You should attempt to add the new fund now within the Superannuation screen. Since the transition was completed on December 1, 2023, the new fund information should be available for addition within the system. Could you please try to check again in the List >> Superannuation funds? If you encounter the same issue, please feel free to let me know. I'm happy to check further.

     

    Cheers,

    Princess

  • Carmen4's avatar
    Carmen4
    Experienced User
    2 years ago

    Hello,

     

    This new super fund is still not able to be selected in MYOB nor can I create it.

     

    Regards

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Marts1,

     

    That's fantastic news! I am glad to hear that everything is sorted out now and that the new Super Fund has been successfully added to MYOB for your employees. If you have any more questions or need further help, feel free to reach out. We're always here to help!

     

    Cheers,

    Princess