I have started the super setup as per instructions, however I can not find the .1c deposit to the bank account. It appears that now the set up is wanting the 6 digit code & I can not go back to the start to do over.
does anybody know how I can go back to the start & get another code.
Hi TracyR1,
You’ve explained things clearly, and since you’re stuck on the six digit code without seeing the one cent deposit, the best move is to reach out to our team so they can either delete your current Pay Super application or check the status of that deposit for you. Just make sure it’s been at least three business days, as the deposit can take that long to show up. Once we’ve had a look, they can reset things on their end and you’ll be able to start fresh. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
