Forum Discussion

dbo58806's avatar
dbo58806
Member
3 months ago

Timehseet Options

Hi All

 

I'm looking for an app for staff (approx 20) to record their hours worked. We have been using teams app, but it is becoming a joke. Staff recording timesheets and then they dissapear, although I can see them ready for approval. Often I'm unable to login via webpage to approves timesheets, message says I don't have permissions. This could be such a good app, but it feels like MYOB just do not invest any time or money into making it usable. I'd appreciate any suggestions out there based on used experience.

 

Thanks

Deb

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey dbo58806,

     

    With a crew of 20 clocking their hours, you deserve something that works. It’s worth checking the MYOB app marketplace. There are a few timesheet options in there that could suit your team and take some of the hassle out of approvals. Jump in and see what catches your eye, and hopefully you’ll be sorted with something that makes life breezier.

     

    Cheers,

    Doreen

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi dbo58806,

    Really appreciate you raising this. If you're encountering the error "Sorry you don't have the permissions to access this resource." Make sure that you've entered the correct login credentials for that business file. If the login details are correct and you're still facing the error, please try to clear the app cache or reinstalling it. 

    If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

  • dbo58806's avatar
    dbo58806
    Member
    3 months ago

    Thanks Earl

    Really looking for options outside MYOB, as it's pretty useless.